Planning a catered event—or even just a simple meal delivery—can come with a lot of questions. How early should you book? What if you have dietary restrictions? Can you combine menus? At CaterCo, we believe that smooth service starts with clear answers. That’s why we’ve put together a dedicated Frequently Asked Questions page to help you plan with confidence.
Whether you're a first-time customer or a seasoned event organiser, our FAQ hub covers everything from bookings and delivery to menu options and cancellation policies. And if you can’t find the answer you need, our contact team is just a click away.
Why a Good FAQ Page Saves Time (and Stress)
At CaterCo, we serve clients from all walks of life—corporate teams, wedding planners, schools, families, and more. And with each group comes a different set of needs. We’ve compiled the most common queries into a streamlined resource to help you get answers faster—without waiting on hold or digging through endless details.
Before you email or call, check our FAQ page. It just might solve your question in seconds.
Get Answers to Questions Like:
❓ “How far in advance do I need to place an order?”
❓ “Can you accommodate halal or vegetarian diets?”
❓ “Do you provide setup, or is it just drop-off?”
❓ “What happens if I need to cancel or reschedule?”
These are real questions from real customers—and they’re all answered clearly in our resource hub.
Want a more personalised response? We’ve got that covered too.
👉 Reach out directly to our team
What’s Covered in the CaterCo FAQs?
We’ve broken down the page into categories so you can navigate quickly. Here are just a few things you’ll find:
📅 Booking & Timing
How early to place your order, peak day guidelines, and how we handle urgent requests.
🥗 Dietary & Customisation Options
Learn what we offer for halal, vegetarian, and special meal plans—and how to request custom menus.
🚚 Delivery & Setup
Get info on where we deliver, how we handle timing, and whether you can request setup services for things like Thematic Setups.
🔄 Changes & Cancellations
Our flexible policy explained: what to do if your event changes, and how much notice we need.
🛠 Service Types
Find out the differences between drop-off catering, buffet catering, bento sets, and more.
If you're not sure what you need yet, browsing the FAQ is a great place to start.
Still Need Help? We’re Right Here.
Our customer support team is friendly, fast, and fully equipped to answer anything not listed online. Whether it’s a last-minute order, a unique event type, or a detailed invoice question, just reach out.
👉 Contact us here
Or go straight to planning:
👉 Request a quote
Your Event Deserves Clarity and Confidence
Planning shouldn’t be stressful. CaterCo is built on reliability—and that includes answering your questions before they become problems. Visit our FAQ hub, explore our menus, or chat with our team.
We’ll help you plan the perfect event, one answered question at a time.
→ Browse the full FAQ list
→ Explore all catering services
→ Request a custom quote
